Frequently asked questions about our services and reservation processes
You can use 3 different methods to make a reservation: Online Reservation: By filling out the reservation form on our website WhatsApp: By calling our WhatsApp line at +90 555 123 45 67 Phone: By calling the same number
We recommend making a reservation at least 24 hours in advance. However, for emergencies, please call us; we will be happy to assist you based on availability.
Yes, you can cancel your reservation free of charge up to 12 hours in advance. Cancellations made less than 12 hours incur a 50% cancellation fee.
Your reservation request will usually be confirmed within 1-2 hours. We may respond faster for urgent cases.
Cash: Payment in the vehicle Credit Card: With POS device in the vehicle Bank Transfer: Transfer in advance
Yes, our prices are fixed. There are no additional fees or surprise costs. Your price is clearly stated at the time of booking.
No, we don't charge a nightly rate. We offer 24/7 service and our prices remain the same throughout the day.
Waiting time varies depending on the situation.
Our drivers speak Turkish and English. If you have any language requirements, please let us know in advance so we can assign a suitable driver.
Yes, all our vehicles offer free Wi-Fi. The password is provided by the driver.
Our vehicles have ample luggage capacity. Standard luggage is fine. For special circumstances (large luggage, sports equipment, etc.), please inform us in advance.
Yes, we can provide a child seat upon request. Just specify it when booking.
Contact us, we will be happy to answer all your questions.